In specialty retailing, how well you capitalize on a successful niche defines your competitive edge. But standing out remains a big challenge in markets that are highly fragmented. We can help.

Specialty retailers face the daunting challenge of competing with discount and online-only retailers who offer a broad selection of merchandise and low prices. To succeed in this hyper-competitive business environment, specialty retailers need innovative ways to compete and invest in offering products and services at compelling price points while delivering exceptional customer experience across all channels and touchpoints. Also considering that this segment is the most affected by macroeconomic factors, it is imperative for specialty retailers to continue to rely on technology-powered business transformation and efficiency initiatives to survive and succeed.